Delivery Terms

Dispatch and Delivery Times

Express Delivery

• Dispatch Time: All our express orders are dispatched using a next day service within 24 hours* of cleared payment, excluding weekends and bank holidays.
• Estimated Delivery Time: The estimated delivery time is 1-2 working days. 90% of all express orders are delivered the day after dispatch (excluding bank holidays and weekends). For our premium pre 1200 delivery these are normally delivered before 1200 the next working day.
• Courier Delays: In the unlikely event that our couriers fail to deliver within the estimated period, Express Nosings cannot be held responsible for delays on their part. However, if your order has not reached you within the expected time frame, please call us to investigate on your behalf.

*Excluding Northern Island, Channel Islands and some other postcodes in Scotland. These postcodes may be subject to a different charge and longer delivery times. Please call 01558 507007 if you have any questions. Please ensure you enter the correct delivery address, rerouting to a corrected address after dispatch may incur additional charges.

Our couriers will usually try to deliver your order twice. If no one is available and the delivery is missed through no fault of ours or the courier, we may charge a redelivery fee to cover the extra costs. If the parcel is returned to us, return and redelivery charges may apply.

To avoid missed deliveries, please provide an address where someone will be in to receive the order, or use the courier’s options to rearrange delivery.

If you’d like to arrange delivery for a specific day, let us know before dispatch. While exact time slots aren’t guaranteed, we’ll do our best to help.

Other Delivery Options

• If you wish to discuss other delivery options, please contact us directly.

Contact Information

If you have any questions about our delivery terms or need assistance with your order, please contact us at:

• Trading Address: Express Nosings, Abermarlais Park, Llangadog SA19 9NG
• Email: [email protected]
• Telephone: 01558 507007

Thank you for choosing Express Nosings. We appreciate your business and are committed to providing you with the best possible service.

Delivery Queries, Damage, Missing Items and Proof of Delivery (POD)

If your order has not arrived within 5 days of the estimated delivery date, please notify us as soon as possible. Delays in reporting may prevent us from being able to raise a query with the courier.

Please check your items as soon as they are delivered and report any missing or damaged items within 24 hours. This does not affect your statutory rights

We’re usually able to request a Proof of Delivery (POD) from the courier up to 28 days after the original delivery date. After this time, POD requests may no longer be possible.